Creative Compliance Trainings

Description

Problem:

Educate employees on compliance topics. Present material to maximize retention and interest. Boost interest in employees taking training and reduce the view of it as a boring, page-turning requirement.

Solution:

Collaborated on and created a series of trainings as a team. Participated in rapid-development "Fed-Ex days", where the team worked together to deliver ideas/development overnight in hyper-productive 2-days working sessions. Added other highly collaborative follow-up sessions to complete the projects.

The trainings focused on a combination of video, designed elements and eLearning interactions to present and reinforce the necessary learning.

Trainings included:

• News web site: Course designed to imitate a news web site/story. Allowed users to click on various articles and video stories relating to the topic. Each presented related information, presented as a story around the core topic.
• TV Guide listings: Created a series of seemingly unrelated videos (comedy, hospital drama, fishing, cooking, etc.). Each channel's video presented a component of the compliance information in an interesting way related to the channel's theme.
• Multi-faceted story: Followed several characters going through compliance-related scenarios based on actual events within the company. Created the videos/told the story to tie the characters together at the end. Followed up with a series of reinforcing questions and interactions testing the users' understanding of what was appropriate in the situation.

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